What Does A Virtual Receptionist Service Do?

Virtual ReceptionistIn a business, a receptionist is incredibly important. They’re often the first impression that a potential customer has of your business. Too many times, when a caller reaches an answering machine, they just hang up. Virtual receptionist services solve this problem in a cost-effective way. You may have heard of virtual receptionist services, but not know if it’s the best option for you. More and more, business are turning to virtual services to meet their needs and find new customers.

What is a virtual receptionist?

A virtual receptionist service is a real, live person who answers the phone, schedules appointments and even makes outbound calls at the hours you direct. They forward calls directly to you or set appointments. They’re trained in how your business works so that they can give your customers effective service.

How does it work?

When you work with a virtual receptionist, you choose the plan that works for you. Your receptionist answers your phone calls and schedules appointments. They have a software system that connects to your business in order to make appointments and access records. Your virtual receptionist can also make outgoing calls on your behalf. You can use a local phone number or a toll-free number.

Your virtual receptionist logs the time that they spend talking to your callers. Then, you pay only for the time that your receptionist spends on the phone interacting directly with callers and customers. The results can be a very cost-effective way to staff your office, welcome new clients and ultimately grow your business.

What are some reasons to hire a virtual receptionist?

A virtual receptionist can provide you with freedom and a flexible schedule, without your having to compromise the services that your business provides. For example, if you run a law office, you might want to take calls and schedule appointments twenty-four hours a day. You might also want to attend your daughter’s basketball game or enjoy dinner with friends without interruption. Fortunately, with a virtual receptionist, you can do both.

Why is a Virtual Receptionist Service Better than a Traditional Receptionist?

Even while you’re on the job, a virtual reception can be an economical way to staff your office. You don’t want to miss out on new leads while you’re with a client. With a virtual receptionist, you pay only for the minutes that your receptionist spends speaking to prospective clients. That means you’re not paying someone to play solitaire while they wait for the phone to ring. This can save you time that you can devote to clients or other matters.

Try it today

A virtual receptionist service helps new customers get started with you. That way, you can focus on leading your business. If you think this service might be right for you, the best way is to try it. Let a virtual receptionist service show you what they can do to make your business run more smoothly and help it grow. Contact us today to discuss your options & start a FREE 7 Day Trial!

Front Office Solutions provides state of the art answering services 24 hours and 7 days a week. We never miss one of your calls and your clients will never know they’ve reached an answering service. You will truly have an awesome extension of your own business with Front Office Solutions.

Learn more about the newest “State of The Art” answering services available.

Give us a call today at: 855-208-8877


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