Phone Answering Service for Landscapers

of the customers who call and don’t get an answer won’t call back.

of customers will hang up if left on hold for any amount of time.

of callers prefer phone conversations to email.

“I have been using Front Office Solutions for close to a year now. We are extremely busy and they get the messages right, can deal with all clients and have a great attitude. I would highly recommend them for your telephone needs. Truly a fabulous company.”

Phyllis Keithley

What’s Included in our Phone Answering Services

• Dedicated staff trained in your industry – Our team already understands the landscaping industry, so you won’t have to waste your time getting us up to speed
• Fully custom answering and handling – We’ll answer the phone any way you want, and handle the leads any way you want. That includes sending daily reports, live text notifications, or even transferring warm calls. You’ll find that we’re very flexible.
• Fully custom services – Pay for what you need, not what you don’t. Whether you want business hour coverage, after hours coverage, or full 24/7 coverage, we’re happy to help.
• Local phone numbers – We can provision local-to-you numbers as part of our service to make tracking and routing leads easier than ever
• We’re adding more services all the time – If you want us to bid jobs directly, book appointments into your calendar, or handle customer callbacks, we can do all of that and more. Feel free to speak with us about your needs, and we’ll help you better understand your options

Virtual Receptionists for Landscapers

Our virtual receptionist team offers everything from our phone answering service and more.

• Dispatching and appointment scheduling: We can handle your overflow emergency dispatching, your everyday dispatching needs, or anything in between. Unlike the competition, we can work with virtually any scheduling software for landscapers, so you don’t have to redo your entire system to start up service.
• Outbound calls: Our team can handle your outbound calling needs, such as following up with leads, or following up after a job.
• And more: We’re adding new services all the time, so don’t be afraid to ask!

Our landscaping answering service allows you to focus on running your business while ensuring that phone calls are answered by skilled, live operators around the clock.

100% Human – Always

It’s no surprise that customers overwhelmingly prefer talking to a human, instead of a chatbot or phone maze. That’s why our phones are answered by real, live people 100% of the time.

At Front Office Solutions, we believe that human to human interaction is still the best way to provide customer service, solve problems, and connect with your potential customers in a meaningful way.

Live communication is an integral part of any contractor business, regardless of the various industries it may be in. Front Office Solutions provides just that by giving your business more access to high quality leads by answering more calls. Our services come in packages that are customized specifically to meet your landscape company’s needs. So, whether you need a call center answering service or a landscape virtual receptionist, give us a call and let us help your company start to capture more leads today.

Our Service Pays For Itself

For less than you can hire and train an office person to take calls, answer questions, schedule, dispatch, and many other tasks, you can hire us. You won’t have to worry about training, taxes, insurance, sick time, vacation time, the list goes on. Our virtual receptionists are specifically trained for garage door companies and know your business already. We have systems in place to make your business run smoother and more profitable. Your revenues will increase and you will have much less stress everyday as a result of our services.

Every call to your business that goes unanswered is a missed opportunity. Ensure that emergency calls and regular calls are handled properly whenever they come in by signing up for our landscape answering service. We will help you thrill your existing clients, and gain new ones.

Whether you rely on us for after-hours coverage or 24/7 coverage, our team will improve your bottom line—and generate more than we cost.

Our services pay for themselves by increasing your revenue.

At Front Office Solutions, we know that one missed call can mean a lot of missed business. According to Homeguide, the average landscaping job in the US runs $50-$100 per hour, while a complete landscaping installation can cost between $3,000 and $16,000. Depending on your margins, that typically means it only takes one good call to cover your call answering expenses for a month.

But that’s still just the beginning. The great thing about landscaping is, unlike plumbing or HVAC, your work is always on display. Neighbors will see your work in the front yard, and friends will see your work in the backyard. If you’re good about keeping clients happy and asking for reviews, one good job can easily turn into three more.

That’s why having live person answering your phones is so important: automated answering, or missing a call, sends a bad message to potential clients. It says that your call isn’t that important to us. That’s especially true if they call during business hours, or they have a few questions before requesting a bid. Even if they’re calling because of your stellar reputation, if you make it hard to get in contact with your company, those callers are more likely to call someone else than leave a voicemail.

Whether you’re ready to outsource 100% of your inbound calls, or whether you just need a little extra seasonal help, we’re happy to assist. 

Front Office Solutions is the easiest way to add after hours, weekend, and holiday coverage for your services, ensuring that your next big leads will never slip through the cracks. And if you want to change which times we cover, our team can quickly scale or contract service based on your needs. That’s something that’s impossible with in-office staff alone. 

Start Your 7 Day Free Trial

We’re so confident you’ll love our virtual receptionist services that we’ll give you the first 7 days of service for free.