Clients & Reviews
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Client reviews and comments:
I have tried all of the pro reception services (Ruby, Gabbyville, etc, etc) and this is by far the best. A real business owner and not some giant corporation, real receptionist with names that you get to know, and both are responsive to my needs. Really just the most I could hope for! I am one happy client :)
Just 4 Fun Party Rentals
“Front Office Solutions makes my company so much more professional in the eyes of my customers. They are great… I love you guys!”
Green Box Mechanical
Plumbing – HVAC – Electrical
“Everyone here is doing a great job and I love this service. I’m especially fond of Jeremy. Jeremy is a real guy who makes it feel like family. I hope we never get so big that we lose the family touch.”
Morton Tree Service
I wanted to let you know that I am thrilled by the service you are providing my company. Having your team answer the phone for us may be the best one thing I have ever done! I only wish I had done it 10 years ago.”
“After airing on Shark Tank, my phones began to ring off the hook! Jeremy was able to design a customized service plan to field my calls and help my business grow! I am thankful for FOS and all the services they provide! I couldn’t imagine what I would be doing without their help!”
Owner of Moberi
“I already love working with you guys… It truly feels like and extension of our office. Thank you!”
Watts Heating & Air Conditioning – Gladstone, Oregon
“We have been very pleased with our service from Front Office Solutions, they do a great job!”
Dr. Mark Harris, D.M.D
Mark Harris Dental Practice – La Grande, Oregon
“Since starting up with Front Office solutions in 2012, Goss Motors has experienced nothing short of outstanding and affordable service. Most answering service companies charge a monthly fee plus additional charges each time they answer the phone. The fact that FOS has a flat monthly fee really helps us for budgeting purposes, as the volume of out tow truck business is unpredictable. On average, signing up with FOS has saved us approximately $1200 per year that we were spending with our previous answering service.
Not only that, FOS truly cares about us and our customers never hesitating to go above and beyond by providing directions and additional information to our drivers and customers when not familiar with our area. Our customers often comment on how friendly and helpful our after hours answering service people are.
The management at Goss motors wholeheartedly recommends Front Office Solutions to anyone in need of a high quality company to handle their telephone answering, dispatching, or call forwarding needs.”
M.J. Goss Motors Chevrolet Buick GMC – La Grande, Oregon
See actual letter…
“I work for a very busy Dental office and find it hard to walk away from phone calls and possible emergencies during evenings and weekends. Front Office Solutions is so nice to rely on. I highly recommend Jeremy and his staff at Front Office Solutions for all your answering service needs.
I really appreciate the personal touch we receive from this staff.”
Dr. Stephen McLean D.M.D. – Dental Practice – La Grande, Oregon
“We at Eagle Freightliner are using Front Office Solutions for our telephone answering service. Jeremy Kilpatrick was willing to tailor his service to our business needs. This has allowed us to serve our customers better while increasing our bottom line at both of our branches.
I highly recommend Front Office Solutions for your answering service.”
Eagle Freightliner – La Grande, Oregon | Hermiston, Oregon
See actual letter…
“To Whom it May Concern,
We are happy to recommend Front Office Solutions for answering services. Not only have we enjoyed working with Jeremy Kilpatrick and the employees of Front Office Solutions, the results were positive and immediate. Our client base has grown and we are able to accept new clientele after business hours thanks to the services the FOS supplies. We are always striving to have the exceptional customer service and staff that are able to give great customer satisfaction.
The members of Front Office Solutions work greatly with our team of customer service specialists and provide wonderful customer service skills. Lastly, their business to business communication is exceptional and we are a satisfied customer. With that being said, I highly recommend Front Office Solutions answering services.
Sarkinen Plumbing, Inc. Portland, Oregon | Vancouver, Washington
See actual letter…
Front Office Solutions has been really great for our small business. They promptly answer any phone calls that come their way, they take messages, and get those messages to us right away. They are also really pleasant to work with, and will go out of their way to make sure we are taken care of!
We highly recommend Front Office Solutions!
Morton Tree and Landscape Maintenance, Inc. | West Linn, Oregon
“Front Office Solutions has been great for our company. They are always prompt, professional and interact great with both our customers and staff.”
Spring Air Inc. | Jacksonville, Oregon
“Thank you! Love how easy it is to work with you guys!”
Client Experience Manager
Professional Services | Port Washington, WI