Virtual Receptionists
A lot of business owners don’t realize just how much value a virtual receptionist service can offer. In addition to answering your phone, your virtual receptionist can handle emergency dispatching, transfer warm leads to your best sales staff, send confirmation calls, reschedule appointments, and more. There is a reason that so many plumbers, electricians, and HVAC companies have decided to take the plunge and hire one!
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How to Hire a Receptionist for Your Roofing Company
Whether you do a few jobs per year out of your home office or manage a major roofing company, making use of a receptionist can easily improve your income while also lowering the workload requirements of your current staff. Let’s take a closer look at the benefits of a receptionist when it comes to yourContinue reading…
What is a Warm Lead Transfer?
Anyone who works with a receptionist or a virtual receptionist should know what a warm lead transfer is. Ensuring that your receptionists are using them is key to keeping customers happy, helping your business feel more professional, and getting the most out of every call that you receive. What is a Warm Lead Transfer? AContinue reading…
5 Ways to Lower Your Plumbing Company’s Overhead
Overhead has a way of weighing on a business. Even when you have plenty of calls coming in, you can quickly get your business into the red if you take on unnecessary overhead. While plumbing businesses tend to be streamlined, there are definitely some ways you can even further cut your overhead. This can helpContinue reading…
5 Ways Roofers can Save Time and Streamline their Business
In every business, time is money. In roofing, where homeowners want to know when you’ll be done hammering, how you manage your time is a huge reflection on your business. The more effectively you can work, the more money you can make. Here are five ways that roofers can save time and streamline their business.Continue reading…
What to Look For In a Virtual Receptionist
When you’re looking for a virtual receptionist to handle your calls and clients, you’ll want to be sure that they possess a particular set of skills to handle the tasks laid out for them. A good virtual receptionist should be able to balance a number of duties and responsibilities that are standard throughout the industry.Continue reading…
6 Ways Contractors Can Deal with Robocalls
Robocalls, or automated spam calls, bother everyone. However, the problem may be more frustrating for contractors who need to answer unknown numbers in case it’s a customer calling. You may waste a lot of precious time on spam callers, even cutting of discussions with customers early to try to take the call. Plus, you can’tContinue reading…
Virtual Receptionist vs. Virtual Office Manager: Which One Do I Need?
Are you in need of a new receptionist? Is your office lacking efficient management? Are you looking for a cost-effective alternative to hiring a new employee? If so, you’re the perfect candidate for our virtual receptionist or office management services. We specialize in outsourcing professional, efficient, and dedicated people to customers in need of office-relatedContinue reading…
How a Cheap Virtual Receptionist Can Hurt Your Business
If you’re sold on a virtual receptionist but short on budget, be careful. Cheap virtual receptionists may be tempting, but they can do long-term damage to your business. If you have the choice between paying for a cheap virtual assistant and running your business without one, for now, wait and save your money. Here’s howContinue reading…
5 Things To Consider When Hiring A Virtual Receptionist
When looking for a person to answer your phones, you should have a long list of expectations. After all, they will be the first impression a new prospect has of your company. And, can really add or takeaway from your revenue each month. You want them to be the voice of your company and haveContinue reading…
6 Signs it’s Time to Hire a Virtual Receptionist for Your HVAC or Plumbing Business
Wondering if hiring a virtual receptionist is the right move? For those unfamiliar with answering services, a virtual receptionist is the person who answers the incoming calls to a business and acts as part of that business. Customers never know they do not work for you in your office. Virtual receptionists can also do scheduling,Continue reading…
The Top 10 Reasons to Hire a Virtual Receptionist
Hiring a virtual receptionist is one of the smartest moves a business can make in finding effective and cost-friendly communication solutions. The benefits of hiring a virtual receptionist are exponential. Given today’s world of 24/7 technology connectivity, businesses simply must have a communication strategy capable of keeping up. By making a virtual receptionist the pivotContinue reading…
Hiring a Virtual Receptionist vs Hiring a Receptionist In House: Which Is Better?
Receptionists are key employees for businesses of all niches and sizes. They’re the first voice and/or face clients, vendors, and even other prospective employees often meet and are typically responsible for coordinating all the juggling balls a business has in motion. Receptionist Staffing Solutions When it comes to staffing a receptionist, employers have two mainContinue reading…
Virtual Receptionists vs Answering Services – What’s the Difference?
Being at the right place at the right time in order to solve the ever-growing needs of customers is a focal point of business. Whether a customer needs help with placing an order, doesn’t understand the return policy or needs to inquire about a particular item, having virtual receptionists and answering services is integral. ForContinue reading…
What Does A Virtual Receptionist Service Do?
In a business, a receptionist is incredibly important. They’re often the first impression that a potential customer has of your business. Too many times, when a caller reaches an answering machine, they just hang up. Virtual receptionist services solve this problem in a cost-effective way. You may have heard of virtual receptionist services, but notContinue reading…
Why a Virtual Receptionist Will Benefit Almost Any Business
Businesses today must operate with complete efficiency in order to remain competitive in the marketplace. However, efficiency that is obtained by sacrificing the customer experience or tarnishing your professional image is not beneficial. Simple tasks such as answering the phone professionally and promptly may seem relatively unimportant in comparison to a major factor such asContinue reading…
5 Ways You Will Cut Costs By Hiring a Virtual Receptionist
Business owners generally need to run a tight ship in order stay afloat in the current economic climate. All funds must be allocated intelligently to remain competitive. You may think you have taken every step possible to reduce overhead without sacrificing the level of service your company provides. However, you may be able to saveContinue reading…
7 Crucial Questions to Ask Before Hiring a Phone Answering Service
Customer service is key in the success of any business; to deliver impeccable customer support, answering every call from customers is crucial. Nevertheless, finding a good telephone answering service can be a daunting task, especially if one has no prior experience with answering services. The following checklist enables business people to ask the right questionsContinue reading…
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