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Small Business Owners

Running a small business is a lot of work. Without the right resources, people, and mindset, keeping your doors open can be a struggle.

Learn how to avoid small business owners’ biggest pitfalls and get more out of your business.

Further Reading

17 Free Resources for Small Businesses to Leverage Year-Round | US Chamber of Commerce 

The US Small Business Association

List of Startup Resources | SCORE

5 Tips for Starting a Blog for Your Contractor Business

5 tips for starting a blog for your contractor business

Is your business website missing a blog? Then you’re missing out on opportunities to generate more business and make your contracting company seem more trustworthy and at the leading edge of your industry. Still, if you have never written a blog before, especially not a professional one, you may not be sure where to startContinue reading…

8 Tips for Managing Remote Employees

8 tips for managing remote employees

If you’re used to having a mainly in-person team, it is a whole new management challenge when you need to deal with remote employees. Remote employees are more productive, working an equivalent to an extra day per month, according to Business News Daily. However, they may also feel distant, overworked, and distrusted. It can beContinue reading…

Scaling Your Pest Control Business

scaling your pest control business

No matter how small your current pest control business is, you likely have dreams of making it larger. You want to run a team, open franchises, or become a state-wide phenomenon? Whatever your goals, you need to scale your pest control business carefully. In every business’s quest to grow, they can become overburdened with costs,Continue reading…

What to Look For In a Virtual Receptionist

what to look for in a virtual receptionist

When you’re looking for a virtual receptionist to handle your calls and clients, you’ll want to be sure that they possess a particular set of skills to handle the tasks laid out for them. A good virtual receptionist should be able to balance a number of duties and responsibilities that are standard throughout the industry.Continue reading…

11 Tips for Growing Your Roofing Business

10 tips for growing your roofing business

Growing a roofing business isn’t easy. It takes a lot of tenacity, patience, and hard work to make it past the hurdles that stop most new roofing businesses from ever getting off the ground, and that’s just the beginning. Whether you’re a solo operator or you manage a small team, here are a few tipsContinue reading…

6 Ways Contractors Can Deal with Robocalls

5 ways contractors can deal with robocalls

Robocalls, or automated spam calls, bother everyone. However, the problem may be more frustrating for contractors who need to answer unknown numbers in case it’s a customer calling. You may waste a lot of precious time on spam callers, even cutting of discussions with customers early to try to take the call. Plus, you can’tContinue reading…

Virtual Receptionist vs. Virtual Office Manager: Which One Do I Need?

virtual receptionist vs. virtual office manager: which one do I need?

Are you in need of a new receptionist? Is your office lacking efficient management? Are you looking for a cost-effective alternative to hiring a new employee? If so, you’re the perfect candidate for our virtual receptionist or office management services. We specialize in outsourcing professional, efficient, and dedicated people to customers in need of office-relatedContinue reading…

Is an After Hours Call Answering Service Worth the Investment?

is an after hours call answering service worth the investment?

An after hours call answering service may be a bit of an investment, leaving business owners to ask “is it worth it?” Depending on your business, this service may be able to increase your revenue or reduce your costs enough to pay for itself several times over. Or, it might be a poor fit withContinue reading…

How Small Business Owners Can Avoid Burnout

how small business owners can avoid burnout

Almost all small business owners have experienced burnout and understand that too much stress and work can have a serious impact on their quality of life. It may seem like burnout only costs you in mental well-being, but it costs you in dollars too. The American Institute of Stress estimates that burnout costs the UnitedContinue reading…

How a Cheap Virtual Receptionist Can Hurt Your Business

Client struggles with cheap virtual receptionist

If you’re sold on a virtual receptionist but short on budget, be careful. Cheap virtual receptionists may be tempting, but they can do long-term damage to your business. If you have the choice between paying for a cheap virtual assistant and running your business without one, for now, wait and save your money. Here’s howContinue reading…

5 Things To Consider When Hiring A Virtual Receptionist

am answering service receptionist smiling while answering a call about roofing services

When looking for a person to answer your phones, you should have a long list of expectations. After all, they will be the first impression a new prospect has of your company. And, can really add or takeaway from your revenue each month. You want them to be the voice of your company and haveContinue reading…

5 Reasons Why Your Telephone Receptionist Is Your Most Important Employee

Friendly virtual receptionist

As a cost-cutting action and thinking they will improve the bottom line, many companies are phasing out live phone receptionists. Yet, restricting or eliminating contact with a real person can have a dramatic impact on new and current customers. Many companies are pushing their communication methods to FAQ pages, support forums, social media or email.Continue reading…

Enjoy The Holiday Season with Less Stress! Use an Answering Service for Your Business…

Most businesses find themselves facing utter chaos around the holiday season. From seasonal activities, increased customer demands, cold and flu season causing sick leave, and employees requesting vacation to spend time with friends and family, many businesses find it near impossible to keep all the balls juggling to avoid work flow inefficiency and loss ofContinue reading…

14 Profitable Reasons Your Small Business Should Be Using an Answering Service

There’s only one first impression to be had, and if it’s not impressive, it’s often the last and only impression. In today’s business world of rarely being unique and having a competitor on every corner, it’s more important than ever for a small business to both make a stellar first impression and keep that asContinue reading…

The Top 10 Reasons to Hire a Virtual Receptionist

Hiring a virtual receptionist is one of the smartest moves a business can make in finding effective and cost-friendly communication solutions. The benefits of hiring a virtual receptionist are exponential. Given today’s world of 24/7 technology connectivity, businesses simply must have a communication strategy capable of keeping up. By making a virtual receptionist the pivotContinue reading…

How Much Poor Customer Service Costs Your Business

bad customer service

Poor customer service may be costing your business a lot more than you think! Repeat business, new business, and even in-progress transactions are all seriously impacted by a bad interaction. And because customers will share their experiences on the internet, as well as in person, even one instance can be costly. Each year, businesses loseContinue reading…

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